One Bad Review Can Empty Your Tables. Don't Let It.

Reppoo alerts your team the moment a new review is posted across connected platforms. With AI-powered response tools, restaurants can reply within minutes instead of hours or days, helping protect customer trust before a negative review affects footfall.

Yes. Reppoo GPT analyzes the sentiment and context of each review and generates responses that match your restaurant's tone, instead of generic, repetitive replies. This helps maintain a consistent brand voice across every customer interaction.

Yes. Reppoo is built for multi-location restaurants and franchises, allowing teams to monitor reviews, manage social media, and track customer sentiment across all branches from a single centralized dashboard.

Yes. Reppoo lets restaurants create and send short, automated post-visit surveys. This helps capture customer feedback early, identify service or food-related issues, and reduce the chances of negative public reviews.

Yes. Reppoo connects with your Google Business Profile, Instagram, Facebook, and YouTube, so all reviews, comments, and mentions from these platforms are monitored and managed in one dashboard.

Reppoo is designed for restaurants of all sizes. Single-location restaurants can automate review responses and social media, while multi-location chains and franchises benefit from centralized, location-wise management.

Manual review management is time-consuming and inconsistent, especially across multiple platforms. Reppoo automates review monitoring, uses AI to analyze sentiment, and generates tone-matched responses, saving time while maintaining a consistent brand reputation.

Reppoo's survey and sentiment analysis tools help identify recurring patterns in customer feedback, such as service delays or menu concerns, giving restaurants insight into potential reasons for lower repeat visits. Exact insights depend on the feedback data collected.

Yes. Reppoo supports restaurants across dine-in, QSR, and delivery/cloud kitchen formats by monitoring reviews across relevant platforms and helping teams respond quickly, regardless of business model.

Reppoo helps restaurants respond to reviews faster and more consistently, which can encourage more customers to leave positive feedback. Actual rating improvement depends on service quality and consistent engagement over time.

Yes. Reppoo can send automated review requests after a customer's visit, making it easier to collect fresh reviews without manual follow-up.

Yes. Reppoo's sentiment analysis identifies negative or urgent reviews and prioritizes them, so your team can respond quickly instead of missing time-sensitive complaints.

Yes. Reppoo lets restaurants plan, schedule, and publish posts across social platforms in advance, which is useful for promoting weekend specials, festival offers, and events.

Yes. Reppoo helps restaurants keep Google Business Profile information, such as hours, contact details, and menu updates, accurate and consistent across all locations.

Yes. Reppoo includes a live webchat feature that can answer common customer questions in real time and continue handling queries after hours using AI.

Yes. Reppoo integrates with WhatsApp, allowing restaurants to manage customer messages, updates, and order-related conversations directly from the dashboard.

Yes. Reppoo allows customers to book appointments or reservations directly, along with automated reminders to reduce no-shows.

Yes. Reppoo includes referral management tools that help restaurants encourage existing customers to refer new diners and track referral activity.

Reppoo helps restaurants respond to both new and existing reviews consistently, which can help demonstrate active engagement to future customers. It does not remove or alter past reviews, as this is controlled by the review platforms themselves.