Reputation management for hotels and resorts

Hotels Marketing Software That Drives More Bookings

Attract More Guests, Increase Direct Bookings, Build a Stronger Reputation, and Deliver Better Guest Engagement - All From One Platform.

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Faster Responses
Better Guest Engagement
More Reviews
Multi-Property Ready
Automated Follow-Ups
Simplified Management

Our Reppoo Solutions for Hotels

Every Tool a Hotel Needs, One Platform

Reppoo gives hotels the tools to manage their online reputation, engage potential and existing guests, collect feedback, and strengthen their digital presence from one centralized platform.

Centralized Review Monitoring

Centralized Review Monitoring

Monitor guest reviews from connected platforms in one place. Stay updated on feedback and respond quickly to protect your hotel’s online reputation.

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Sentiment Analysis & Reppoo GPT

Sentiment Analysis & Reppoo GPT

Understand the sentiment behind guest feedback and use AI-powered responses to create personalized communication based on the context of each interaction.

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Post-Stay Survey Software

Post-Stay Survey Software

Collect feedback after a guest’s stay and understand their experience. Identify recurring concerns and opportunities to improve guest satisfaction.

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Multi-Property Location Switching

Multi-Property Location Switching

Manage multiple hotels or properties from one centralized dashboard. Switch between locations without maintaining separate workflows.

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Social Media Scheduling

Social Media Scheduling

Plan and schedule content around hotel experiences, rooms, amenities, offers, events, seasonal promotions, guest stories, and special packages.

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Appointment & Reservation Scheduling

Appointment & Reservation Scheduling

Make it easier for guests to schedule consultations, property visits, event discussions, or other hotel-related appointments while keeping everything organized.

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Live Webchat & WhatsApp

Live Webchat & WhatsApp

Answer questions about rooms, availability, amenities, facilities, check-in, events, packages, and other hotel information while potential guests are actively considering a booking.

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Frequently Asked Questions

About Online Reputation Management Software

What is Hotels Marketing Software?

Hotels Marketing Software like Reppoo helps hotels manage online reputation, guest communication, feedback, social media, enquiries, and engagement from one centralized platform.

How can Reppoo help hotels get more bookings?

Reppoo helps hotels respond to enquiries faster, manage their online reputation, maintain an active digital presence, automate follow-ups, and engage potential guests throughout their decision-making process.

Can Reppoo manage hotel reviews?

Yes. Reppoo provides centralized review monitoring so hotel teams can track guest feedback and manage responses more efficiently.

Can Reppoo generate AI-powered responses to reviews?

Yes. Reppoo GPT can help generate personalized responses based on the context and sentiment of guest reviews.

Can we collect feedback after a guest's stay?

Yes. Post-Stay Surveys can help hotels collect feedback and understand the guest experience after their stay.

Can Reppoo manage multiple hotel properties?

Yes. Multi-Property Location Switching allows hotel groups and chains to manage multiple properties from one dashboard.

Can Reppoo help with guest enquiries?

Yes. Live Webchat and WhatsApp Integration can help your team answer questions about rooms, amenities, facilities, packages, and other hotel information.

Can Reppoo automate guest follow-ups?

Yes. Reppoo can automate follow-ups and communication workflows to help ensure potential guests don't get forgotten after an enquiry.

Can Reppoo help hotels with social media marketing?

Yes. Social Media Scheduling allows hotels to plan and schedule content around rooms, amenities, offers, events, experiences, and promotions.

Can Reppoo manage Google Business Profile?

Yes. Reppoo includes Google Business Profile Management to help hotels manage their online presence and reputation.

Can Reppoo analyze guest sentiment?

Yes. Sentiment Analysis helps identify the tone of guest feedback and highlight recurring concerns or positive experiences.

Can Reppoo help manage hotel appointments?

Yes. Appointment & Reservation Scheduling can help guests schedule consultations, property visits, event discussions, and other hotel-related appointments.

Can Reppoo help hotels generate referrals?

Yes. Referral Management helps hotels organize and track referrals from existing guests and other referral sources.

Can Reppoo create hotel marketing content?

Yes. AI Marketing Tools can help create captions, promotional content, and other marketing content for hotels.

Can Reppoo track hotel payments?

Yes. Payment Tracking helps keep payment-related activity organized alongside your other hotel workflows.